Hooray! Valet

Thank you for taking the time to fill out our quality survey. Your comments and suggestions will help us to better serve you in the future. We have requested feedback in five categories: Service, Standards, Drivers, Billing, and Promotions. Please rate each category accordingly and add any additional comments below.
Name
Location
Email Address
				(Optional - Enter if you would like to be notified via email of monthly specials.)

Customer Service

Courteous, Knowledgeable, Professional
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Follow-up, Response time
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Comments
Quality Standards
Pressing
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Stain removal/Collars
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Repairs (i.e. buttons)
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Packaging, Presentation
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Comments
Drivers

Courteous and Professional
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Informative, answers questions knowledgeably.
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Comments
Billing

Timeliness, Accuracy
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Statement Form
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Comments
Future Promotions

Rate our past Promotions
1 - Poor	2 - Below Average	3 - Average	4 - Above Average	5 - Excellent	Not Applicable

Comments

What types of monthly promotions would you like to see in the future?
Comments
Would you like a return response on any concerns you may have? Yes